Communication Across the Ages

A Facilitated Cross Generational Dialogue

By now we all are aware that the different generations in the workplace have different values and mindsets. We also know that this generational mix is making managing and leading more complex. What seems to be less understood is how to bring these groups together in ways that promote harmony, productivity and mutual respect.

This session aims to bring the different generations together to begin a dialogue where each will feel heard, understood and acknowledged. The format will include intra-generational and inter-generational dialogue as well as mixed-generational problem solving.

In our post industrial society organizations are “flatter” causing more of a generational “mixing” of workers than during the industrial age. The increasing diversity resulting from the mix of generations, and a mix of cultures, is driving a shift towards more complexity in managing and leading. Meeting professionals need to understand this both in their workplace and in planning their meetings in order to be effective. Attendees will leave this session with an understanding of what the generational differences are, how those differences impact their perception, and how they manifest themselves in their organization. This will enable them to be more effective in their organization as well as their profession.

The session is designed in a way that will allow you to easily take the concept back and use with the folks in your organization. Participants will be able to:

1.    Formulate a plan to promote inter-generational dialogue.

2.    Discuss the impact generational differences have on effectiveness and productivity.

3.    Identify personal perceptions that interfere with cross -generational understanding.